If you are a Current Patient and need to reach us, please call toll-free at:
For members of select Anthem Health Keepers Medicare Advantage plans - Anthem Medi-Blue Local, Anthem MediBlue Smart Fit, Anthem MediBlue Diabetes and Anthem MediBlue COPD: 1-888-326-3584 (TTY: 711).
For members of Anthem HealthKeepers Medicare-Medicaid Plan, a Commonwealth Coordinated Care plan: 1-888-325-0873 (TTY: 711).
Hours are from 8 a.m. to 8 p.m., seven days a week (except Thanksgiving and Christmas) from October 1 through February 14, and Monday to Friday (except holidays) from February 15 through September 30. After-hours messaging is available 24 hours a day, 7 days a week, including holidays.
HealthKeepers, Inc. is a health plan that contracts with both Medicare and the Virginia Department of Medical Assistance Services to provide benefits of both programs to enrollees. HealthKeepers, Inc. is an independent licensee of the Blue Cross and Blue Shield Association. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.
HealthKeepers has contracted with CareMore to provide covered services under the Anthem MediBlue HMO plans.
Anthem HealthKeepers is an HMO plan with a Medicare contract. Enrollment in Anthem HealthKeepers depends on contract renewal.