How Useful is Ridesharing for Medical Transportation Barriers?

A September 2016 article published in JAMA tested the efficacy of a Lyft partnership with patient advocacy group CareMore. The Lyft partnership reduced per-ride costs by 30 percent, the researchers reported. At the time of publication, per-ride costs ranged between $31.54 and $21.32. The ridesharing arrangement also improved patient satisfaction levels by a total of 80 percent, the researchers stated. This was likely because Lyft is easy-to-use and leave very little room for patient error. Patients first contact CareMore stating that they are in need of a ride. From there, CareMore contacts Lyft to arrange the ride.

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