5 Ways Healthcare Organizations Can Amplify The Voice Of The Patient

Embedding "the voice of the patient" is an aspiration many healthcare organizations hold, yet one that most find challenging to operationalize.

Some, like Massachusetts-based Cambridge Health Alliance, engage patient advocates in quality improvement committees.

The global pharmaceutical giant Merck built partnerships with patient-oriented websites like PatientsLikeMe and Smart Patients to better understand patients’ experiences with disease and treatment.

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