Health insurance industry launches SDOH project

Representatives from two health plans — CareMore and UCare — spoke about what Project Link looks like at their organizations. Robin Caruso, chief togetherness officer at CareMore, spoke about a member who went into a diabetic coma due to lack of food. Ms. Caruso said CareMore found out food access wasn't the issue. Rather, the member was preoccupied with caring for a son who misused substances, and CareMore worked with the family to resolve the issue.

Rashi Venkataraman, executive director of prevention and population health at AHIP, said these programs succeeded because CareMore and UCare "designed these interventions very specifically based on the communities that they're serving, and work[ed] very closely with community partners — because I don't think anyone can do this work on their own."

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