06.21.2019

Health insurers lend a hand to lonely patients

A CareMore Health System program that treats loneliness like any other chronic disease is now being rolled out to Anthem's Medicare Advantage patients after initial results showed a 21% decrease in hospital admissions over a 12-month period, said Robin Caruso, the system's chief togetherness officer.
Under the program, CareMore's "togetherness officers" call the loneliest patients regularly and connect them with community resources for things like transportation or healthy meals. Those officers have made about 24,000 calls in two years and made 1,800 referrals to community resource and programs.

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