01.16.2018

Lyft Concierge, its ride-booking service for businesses, opens to all

The 2016 partnership between Lyft and the National MedTrans Network aimed to change that by offering seniors in NYC a way to get rides to their non-emergency medical appointments by way of the then new third-party web application, Concierge. Lyft’s partners use Concierge to request rides on behalf of those who don’t have smartphones or, otherwise, aren’t able to book rides for themselves for other reasons.

Since then, Lyft has partnered with other organizations, including JetBlue, CareMore, and GoGoGrandparent for similar objectives, including not only medical appointments, but also getting customers to meetings or making sure employees have a safe ride home.

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