What You Need to Know About COVID-19

We will be updating information as it becomes available, please continue to visit this page regularly.

At CareMore, you and your safety are our top priority. Please be assured that we are taking every safety precaution possible to protect you and our staff wherever we are providing care.

CareMore's COVID-19 Taskforce is monitoring the situation and we are following the most up-to-date protocols as outlined by the Centers for Disease Control and Prevention (CDC) and local, state and federal agencies.

How can you protect yourself?

You should follow all local and state COVID guidance. We recommend that you stay home and go out only to receive necessary medical care or to obtain essential items.

The CDC is a trusted source for coronavirus information. Here are some helpful links to reference:

Symptoms and Testing

What to do if you are sick

COVID-19 Frequently Asked Questions

How to Protect Yourself and Others

What if you have symptoms? Should you see your doctor?

If you feel sick or if you’ve been around someone who has or may have COVID-19, and you have a fever, cough or a hard time breathing, call your doctor for advice. Know that you can also call your local Care Center and we will help you figure out the best way to get the care you need.

Is CareMore testing for COVID?

At this time, CareMore is unable to test patients for COVID but we can authorize a patient to have a test. Should you have COVID-like symptoms or other risk factors, we will work with the local public health authority to have you tested, if necessary, and monitor your health.

What can you expect from your local CareMore Care Center or Care Team?

We are closely monitoring the spread of COVID-19. Given the rapid progress of COVID-19, we are implementing policies to safeguard you and the clinical staff. Out of an abundance of caution, we have either postponed or cancelled all group classes and events. We are also changing our in-person appointments to telephone or virtual visits. Our team will reach out to you with any additional information should your appointment need to be changed. We also want to assure you that these necessary changes are temporary, and we’ll resume our normal programs and services as soon as it’s safe.

Please call your local Care Center if you would like to schedule an appointment with one our clinicians or have a question about an appointment already made.

Additional patient resources:

Are you at higher risk for severe illness? (Guidance from CDC)

In the meantime, we’re always here for you. Should you have any health-related questions or concerns you can call us 24 hours a day, 7 days a week at CareMore Anytime at 1-800-589-3148

If you have concerns around food access, you can also contact CareMore Anytime at 1-800-589-3148