CareMore Health considers all providers to be an integral part of a patient’s health and well-being. Therefore, it is essential for us to ensure that all providers are adequately trained and informed about CareMore Health’s services for all lines of business, as applicable.

In this section you will find available provider trainings and tools that offer useful information to help you provide cultural appropriate care to patients from diverse cultures and backgrounds.

• https://thinkculturalhealth.hhs.gov/education/physicians - A free, online educational program accredited for physicians, physician assistants, and nurse practitioners offered by the U.S. Department of Health & Human Service. Explore engaging cases and learn about cultural competency in health care. Receive nine free CME credits (for physicians and physician assistants) or nine contact hours (for nurse practitioners).
• https://mydiversepatients.com/- Access a variety of educational resources to learn tips and techniques for working with your diverse patients.
• https://thinkculturalhealth.hhs.gov/resources/videos-Access a variety of case study videos about culturally and linguistically appropriate clinical encounters to help you implement the National Culturally and Linguistically Appropriate Services (CLAS) Standards.
• Better Communication, Better Health Provider Tool Kit – This provider tool kit includes useful resources and information to effectively communicate and understand diverse patient population.

CareMore has provided CMS self-study training presentations on our website for your convenience:

• Provider Compliance MLN Products
• Provider Compliance Educational Products
• Provider Compliance MLN Matters Articles
• Archive of Medicare Quarterly Provider Compliance News Letters
• CERT Outreach & Education Task Force
• CMS Provider Minute YouTube Playlist
• FAQs Medicare Parts C and D Compliance and Fraud, Waste, and Abuse Trainings (PDF)

Our top priority is making sure you have everything you need to serve your patients seamlessly. The additional resources below have been provided to assist you. The following training material applies to Los Angeles and Santa Clara County Providers only.

This document provides a high level overview of the Cal MediConnect program and benefits available to beneficiaries. The document contains important links and other useful information to help orient contracted providers to Cal MediConnect and how to work with CareMore Health.

Cal MediConnect Training Document