Welcome to CareMore's Provider Training Site

CareMore considers all providers to hold a crucial role of being the medical home "gatekeepers" and coordinators of a member's complete health care.

Therefore, it is important for CareMore to ensure that all providers are properly trained and informed about CareMore' services for all lines of business, as applicable. In addition, this will also help you to seamlessly serve CareMore members, your patients.

CareMore is committed to providing quality educational materials.


Cultural Competency Training and Resources

In this section you will find a list of available training that include useful information to help you provide cultural competent care to patients from different cultures and backgrounds. This training also includes information on state and federal regulations on the provision of culturally and linguistically appropriate services.


Annual Provider Training


Cal MediConnect Training


Cal MediConnect Provider Manual

The Cal MediConnect Provider Manual contains guidelines, policies and procedures and general reference information required of our providers to help ensure that members receive quality, comprehensive care.

Should you have general questions pertaining the Provider Manual, please contact Provider Relations at 866-291-1358 (select Option 3 & Option 5).

Cal MediConnect Provider Manual (PDF)